Apr
28
Orange Telecom is taking the lead again
April 28, 2008 |
Orange Telecom a couple of months ago was the first Telco worldwide that provided their customers with an OpenID. Last Thursday I had the privilege to be part of the ‘User Centric Mastermind’ panel of the 2nd European Identity Conference, which led to some interesting new insights on how Orange is pushing things further.
Moderated by Johannes Ernst the discussion led to the question if Orange wasn’t building a new walled garden for their users: By loosing their OpenID after leaving Orange they would also loose access to any of their accounts that they used with this OpenID before.
It was interesting to hear that Orange had already thought about this problem and decided to “not be evil”, which means that Orange still lets their former customers access their OpenID accounts after the contract has finished. That way the user can change his settings and move to another OpenID provider step-by-step without any hazzle.
This is definitely a best-practice example that hopefully other providers will follow.
The panel “pre-meeting” during lunchtime with (from right to left) Snorri Giorgetti (OpenID Europe), Ariel Gordon (Orange Telecom), Helmer Wieringa (Reed Elsevier), and …
… Thomas Huhn (lifestrea.ms, spreadopenid.org, openiddirectory.com), Johannes Ernst (Netmesh).
Kim Cameron (Microsoft) was late, but jumped right into the discussion.
Kudos to Christoph Ducamp for the photos.
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